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Legal

Terms and Conditions

This is the agreement between Neatlogs Inc. and the organisation that subscribes to Neatlogs. It sets out what we provide, what you pay, who owns what, what we promise about your data, and how either side can end the relationship.

  • Version2.0
  • Effective1 September 2026
  • Supersedesv1.0 of 28 June 2025
  • Governing lawDelaware, USA
Contents
  1. 01Agreement and acceptance
  2. 02Definitions
  3. 03Structure and order of precedence
  4. 04The Service
  5. 05Accounts, plans and trials
  6. 06Fees, billing and taxes
  7. 07Customer Data and licence
  8. 08AI features and model training
  9. 09Data protection and security
  10. 10Service levels and support
  11. 11Intellectual property
  12. 12Confidentiality
  13. 13Publicity and brand use
  14. 14Acceptable use and suspension
  15. 15Term and termination
  16. 16Effect of termination and data export
  17. 17Warranties and disclaimers
  18. 18Indemnification
  19. 19Limitation of liability
  20. 20Compliance, export and sanctions
  21. 21Changes to these Terms
  22. 22Governing law and disputes
  23. 23General provisions
  24. 24Contact